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Top 10 global outsourcing companies

Outsourcing can free up valuable space, time and resources for companies, allowing them to focus on core areas of their business instead of putting time and effort into something that can be done more efficiently elsewhere. 

What defines a world-class outsourcing company, and which one provides the best service? Supply Chain Digital takes a look here.

10 | DXC Technology

DXC Technology’s Infrastructure Outsourcing Services are used around the globe by life, annuity and pension companies looking to modernize their IT environments. DXC provides managed hosting, network and communications support, security, disaster recovery and more to clients in more than 26 languages every year.

9 | Infosys

Infosys BPM provides clients with sustainable and comprehensive customer service, tailored to the client’s specifications. The company places operationalizing digital capabilities at the very centre of its approach, with the goal of redefining the end-to-end customer experience with self-service, transparency, analytics and streamlined technologies.

8 | ScienceSoft

ScienceSoft is a U.S. based provider of IT consulting services, and was founded in 1989. ScienceSoft uses its experience to deliver custom and platform-based solutions to companies in healthcare, banking, retail, telecommunications and more industries. The company also has partnerships with Microsoft, IBM, Oracle, Salesforce and other industry leaders to ensure reliability and originality.

7 | IBM

The technology giant is based in Armonk, New York, but maintains a reputation as a global entity that specializes in technology outsourcing service. IBM started touting “Next-Generation BPO” in 2010 and the company gives customers every available resource to make an informed decision on whether to outsource its technology needs. Key figures from IBM include supply chain savings anywhere from $3 to 5 billion each year and over $500 million in productivity improvement. 

6 | Capgemini

A French IT company, Capgemini is present in over 36 countries with a staff well over 100,000. Major partnerships include Intel and Microsoft. Capgemini’s business goals include expertise, ensuring sustainable and long-term growth and providing a return on investment to its shareholders.

5 | HCL Technologies

HCL Technologies provides next-generation global technology solutions to enterprises looking to reimagine their businesses in the digital age. The company boasts a worldwide network of research and development, innovation labs and delivery centres, and more than 149,000 “ideapreneurs.” HCL provides services to 250 of the Fortune 500 with solutions including digital, IoT, cloud, automation and more.

4 | Wipro Technologies

An India-based IT specialist, Wipro Technologies specializes in “Total Outsourcing” which has targets geared towards achieving specific IT objectives. Wipro can provide IT infrastructure solutions that seamlessly align with the organizational processes and practices of any business. They are one of the world’s top technology vendors and are widely considered the outsourcing partner of choice for IT-specific infrastructures.

3 | Cognizant

Cognizant has been providing end-to-end learning solutions for more than a decade to a variety of customers around the world. The company’s offerings include managed learning services, learning content and technology consulting, along with implementation training, mobile enablement and more.

2 | Tata Consultancy Services (TCS)

TCS is recognised as a world leader in outsourcing, especially in banking and global capital markets, due to its extensive breadth of expertise and offerings across the industries. The company offers digital banking, governance, risk management, compliance and analytics services to both global and local banks.

1 | 1. Accenture

Accenture’s net revenue sailed to $43.20 billion in 2019. Major clients include three-fourths of the Fortune Global 500 and Accenture’s outsourcing services range from application and infrastructure to BPO and bundled outsourcing. The company leads the sector for size and growth, customer references, innovation programs, programs for CSR and more, and can boast a 60% reduction in IT disruptions with Application Outsourcing.

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10 | DXC Technology

DXC Technology’s Infrastructure Outsourcing Services are used around the globe by life, annuity and pension companies looking to modernize their IT environments. DXC provides managed hosting, network and communications support, security, disaster recovery and more to clients in more than 26 languages every year.

9 | Infosys

Infosys BPM provides clients with sustainable and comprehensive customer service, tailored to the client’s specifications. The company places operationalizing digital capabilities at the very centre of its approach, with the goal of redefining the end-to-end customer experience with self-service, transparency, analytics and streamlined technologies.

8 | ScienceSoft

ScienceSoft is a U.S. based provider of IT consulting services, and was founded in 1989. ScienceSoft uses its experience to deliver custom and platform-based solutions to companies in healthcare, banking, retail, telecommunications and more industries. The company also has partnerships with Microsoft, IBM, Oracle, Salesforce and other industry leaders to ensure reliability and originality.

7 | IBM

The technology giant is based in Armonk, New York, but maintains a reputation as a global entity that specializes in technology outsourcing service. IBM started touting “Next-Generation BPO” in 2010 and the company gives customers every available resource to make an informed decision on whether to outsource its technology needs. Key figures from IBM include supply chain savings anywhere from $3 to 5 billion each year and over $500 million in productivity improvement. 

6 | Capgemini

A French IT company, Capgemini is present in over 36 countries with a staff well over 100,000. Major partnerships include Intel and Microsoft. Capgemini’s business goals include expertise, ensuring sustainable and long-term growth and providing a return on investment to its shareholders.

5 | HCL Technologies

HCL Technologies provides next-generation global technology solutions to enterprises looking to reimagine their businesses in the digital age. The company boasts a worldwide network of research and development, innovation labs and delivery centres, and more than 149,000 “ideapreneurs.” HCL provides services to 250 of the Fortune 500 with solutions including digital, IoT, cloud, automation and more.

4 | Wipro Technologies

An India-based IT specialist, Wipro Technologies specializes in “Total Outsourcing” which has targets geared towards achieving specific IT objectives. Wipro can provide IT infrastructure solutions that seamlessly align with the organizational processes and practices of any business. They are one of the world’s top technology vendors and are widely considered the outsourcing partner of choice for IT-specific infrastructures.

3 | Cognizant

Cognizant has been providing end-to-end learning solutions for more than a decade to a variety of customers around the world. The company’s offerings include managed learning services, learning content and technology consulting, along with implementation training, mobile enablement and more.

2 | Tata Consultancy Services (TCS)

TCS is recognised as a world leader in outsourcing, especially in banking and global capital markets, due to its extensive breadth of expertise and offerings across the industries. The company offers digital banking, governance, risk management, compliance and analytics services to both global and local banks.

1 | 1. Accenture

Accenture’s net revenue sailed to $43.20 billion in 2019. Major clients include three-fourths of the Fortune Global 500 and Accenture’s outsourcing services range from application and infrastructure to BPO and bundled outsourcing. The company leads the sector for size and growth, customer references, innovation programs, programs for CSR and more, and can boast a 60% reduction in IT disruptions with Application Outsourcing.

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