Our first superstar of the year is Fannie Mae, as we speak to Rajeev Karmacharya, Managing Director, Strategic Sourcing and Category Management on how Fannie Mae aligns procurement with business. As the procurement function continues to evolve into a more central strategic pillar to a number of organisations, the enterprise’s transformation journey is about one thing – customer service. “For us, our internal business unit stakeholders are our customers,” he says. “Some procurement organisations don't like to call their internal stakeholders ‘customers’. I think we've been very deliberate about viewing our business stakeholders as customers and really putting them at the centre of everything we do.”
Elsewhere, we speak to Cincinnati Incorporated’s procurement transformation, as it continues to launch innovative new products to ensure its customers receive the highest quality of product available.
Our other features explore Cranfield University and The Centre for Strategic Procurement and Supply Management, as well as looking at how Icertis looks to help companies reduce risk and ensure compliance through cloud management. We also look at the top 10 procurement outsourcing companies.
Read the issue here.