Epicor – global providers of enterprise software for business growth – announces Jergens Industrial Supply’s 30% productivity growth as a result of Prophet 21.
Epicor’s Prophet 21 an inventory management solution, anticipates and delivers on shifting customer demands and preferences to drive process efficiency and productivity.
“One of the problems our customers typically have is that they don’t have the tools that they need in order to do their job,” said Matt Schron, General Manager at JIS. “We are always trying to help them get the supplies they need quicker, faster, better, and at a lower cost. An increasing number of customers are jumping online and buying so it’s important to get ahead of the click.”
Following its successful implementation of Prophet 21, Jergens started to look into early Internet of Things (IoT) technology – the dash button which was originally brought to the market space by Amazon.
“The ever-growing competition of Amazon presented a compelling business case for Jergens Industrial Supply to start innovating in order to achieve their goal of ‘getting ahead of the click’ and offering customers faster, better delivery at lower cost,” said Mark Jensen, Senior Director of Product Management &Distribution at Epicor. “The Epicor team saw this as a great opportunity to put expanded IoT capabilities to use in Prophet 21 to see how we could help this steadfast company remain successful amidst growing market challenges.”
Jergens looked to develop this idea as part of Epicor’s Prophet 21, to engineer WiFi enabled IoT Express buttons for on-premises remote product resupply. As a result, the company experienced a 30% increase in productivity and reduced contracting, purchasing and fulfilment processing time.
“With our unique Express buttons, we’ve reached a whole new customer demographic,” concluded Schron. “We always want to give customers a reason to keep giving JIS their business rather than switching to new competitors, and in this case that was a smart, ‘sticky,’ just-in-time inventory management solution that offers ultimate convenience and can scale as they grow.”
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Image source: Epicor