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Mercy ROi remains top global supply chain for 10th year running

Healthcare supply chain organisation Mercy ROi remains in Gartner Supply Chain top 10

Mercy Health’s supply chain organisation, Resource Optimisation & Innovation (ROi), has placed No. 4 in the 10th annual Healthcare Supply Chain Top 25 by leading research and ranking firm Gartner Inc. Mercy ROi is the only company to have consistently placed in the top 10 each consecutive year.

Cleveland Clinic, CVS Health and Johnson & Johnson placed ahead of Mercy ROi the nation’s leading health care supply chain organisations.

The Top 25, according to Gartner, “recognises organisations across the healthcare value chain that demonstrate leadership in improving human life at sustainable costs”.

Gartner senior partner, Stephen Meyer, said “health care supply chains today face a multitude of challenges: increasing cost pressures and patient expectations as well as the need to keep up with rapid technology advancement, to name just a few”.


Mercy’s president and CEO, Lynn Britton’s strategic approach, established circa 2000, has “not only delivered more than US$1bn in savings to Mercy, it has helped other providers transform their supply chain into a strategic asset for cost savings”, according to the company.

In its report, Gartner has praised Mercy ROi’s ‘virtualisation of care’, noting the company’s new Virtual Care Centre has “shown good early results using remote care and monitoring strategies to catch problems early, keeping patients at home and lowering costs”. The centre uses high-speed data and video connections to remotely consult and direct medical interventions.

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