Sandvik Mining and Rock Technology has selected JDA Software Group, Inc. to redefine its logistics processes and ultimately provide better and more reliable customer service.
Sandvik’s areas of expertise include rock drilling, rock cutting, crushing and screening, loading and hauling, tunneling, quarrying and breaking and demolition.
As part of the deal, Sandvik will leverage the JDA Cloud with several solutions from JDA Intelligent FulfillmentTM, including Transportation Management, Warehouse Management and Warehouse Labour Management.
It will also use JDA Consulting Services and be deployed in the JDA Cloud.
“Parts logistics is a highly critical aspect of our business in getting spare parts to mining and constructions sites quickly,” said Juha Virtanen, logistics transformation manager, Sandvik Mining and Rock Technology.
“Beyond needing to streamline and gain visibility into logistics flow, we needed to ensure we could deliver parts at the right time. We chose JDA to give us seamless integration of TMS and WMS, so we could manage our processes from end-to-end.”
As the digitalisation of the supply chain continues, Sandvik realised it needed to upgrade and in some cases, revamp its processes to stay competitive.
In a release, it said that with an integrated set of transportation, warehousing and labour management solutions from JDA, Sandvik will be able to “dynamically and profitability dynamically select the most cost-efficient carrier to deliver products to their customers as efficiently as possible”.
In addition, Sandvik is to utilise automated carrier service optimisation, last-mile delivery visibility and the ability to anticipate route bottlenecks and delivery delays before they occur.
“Sandvik’s customers are often in far-flung locations that are not easy to get to, such as mines and rock excavation sites,” said Franck Lheureux, regional vice president, sales, EMEA, JDA.
“With JDA, Sandvik will gain increased cost efficiency and cost control as they redefine their logistics and transportations processes, ultimately becoming a more flexible and competitive organization.
“We’ll create a complete platform for Sandvik that will not only optimize their business, but yield increased visibility and traceability as well as drive down losses in warehousing.”