#BT Trace#BT Global Services#Supply Chain Management#Cloud#Cloud

BT launches cloud solution for supply chains

BThas announced new cloud-based capabilities for BT Trace, its portfolio of supply chain solutions designed to help organisations overcome the challeng...

Freddie Pierce
|Oct 24|magazine8 min read

BT has announced new cloud-based capabilities for BT Trace, its portfolio of supply chain solutions designed to help organisations overcome the challenges of managing increasingly complex global supply chains.

The software now includes a cloud-based solution that will provide a single, accurate view into complex supply chains in near real time, to see how and where changes need to be made and enable customers to improve operational efficiency.

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Companies with a global supply chain deal with multiple issues, from counterfeiting and shrinkage to product recalls and perishable goods.

Supply chain visibility is a challenge for those in the logistics, manufacturing, pharma or retail sectors because of the multiplicity of formats, sources and partners that collect data. All too often, their various resource planning and backend systems are not even connected. BT Trace helps companies respond to those critical challenges.

The new cloud service, “cost effectively and securely collects, stores, shares and interprets high volume event data about goods and assets moving along an extended global supply chain”, according to a statement from BT.

 This new service integrates the complex information from the various resource planning and IT systems used by global companies - and by their suppliers - to provide a single view of the whole supply chain through a customized web portal. 

The new service has been trialled and tested with TNT Express, one of the world’s largest express delivery companies. The service developed by BT in close collaboration with TNT was implemented to help drive operational efficiency; improve customer service and optimize reverse logistics.

Steve Brown, Divisional General Manager of TNT Special Services stated: “We have shown that greater visibility across the supply chain increases efficiency and flexibility.  There is no doubt that a single view across all systems and data speeds up processes and identifies significant events, allowing us to respond in new and better ways to our customers, and they, in turn, deliver a better service to their customers.”

Luis Alvarez, CEO for BT Global Services, said: “Billions of dollars are attributed to the cost of an organizations’ global supply chain, with boardroom focus firmly on reducing cost and driving up operational efficiency. We are uniquely positioned to solve today’s key supply chain challenges based on a heritage of managing complex data interactions over our global network. In addition, BT’s worldwide infrastructure, service provision, security expertise, and track record of successful system integrations align precisely with the demands of modern supply chain systems”