100% of managers in finance, sales and procurement say that it is vital to be able to process sales orders quickly and accurately in today’s economy, yet the large majority of organisations still struggle with manual systems for handling sales order paperwork.
The resulting administration, such as manual keying and chasing information, costs companies on average £89,000 per annum. Despite this outlay; errors, bottlenecks and delays reduce profit. As a result 77% of managers currently believe manual sales order processing holds back the growth potential of their company, according to new research commissioned by business automation providers ReadSoft.
The study assessed the challenges organisations currently face when dealing with manual sales order processes, identifying a wide ranging lack of control and cost impact on business.
In a study of 203 professionals questioned from large (1,000 plus employee) organisations conducted by Dynamic Markets (25% C-level or above, 27% Directors, 49% middle level management and above) identified a number of the challenges of sales order processing software:
A loss of control in manual sales order processing:
Costs of manual sales order processing
Simon Shorthose, Managing Director, ReadSoft UK, says: “To regain control, companies need to embrace a working environment where automation begins to resolve these issues from the moment a sales order arrives, removing errors that are currently prevalent within manual handling. Only then can a business start to improve customer relations, deliver more profitable plans and reclaim strategic advantage within the market.”