DHL are moving into the digital era, launching a new mobile app that allows customers to handle their road freight shipments.
The application, dubbed DHL ACTIVEBOOKING, allows users to manage and track orders when on the move. Based on the online platform DHL Intraship, the software allows registered users to generate standardised freight shipments fast from any iOS or Android smartphone.
"In our experience, customers expect mobile solutions and flexible services. With DHL ACTIVEBOOKING they’re now able to handle their shipments when on the move. It’s a major benefit for companies which manage just a handful of shipments every day, particularly small and medium enterprises,” explains Henning Goldmann , Senior Vice President Business Process Management, DHL Freight.
In addition to the booking option, customers can print labels from their mobile devices and forward emails by email, in addition to allowing offline orders.
The new app complements DHL ACTIVETRACING, the mobile extension of DHL Freight’s Track & Trace website. It offers an upgraded and uniform way to track shipments across Europe in near real-time. Customers receive up to 30 status information alerts from across the entire transportation chain, from pick-up to delivery.