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Stevens Global Logistics

Stevens Global Logistics Offers Full-Service Freight Operations

Nadia Ibanez

Stevens Global Logistics, headquartered out of Redondo Beach, California, is a traditional, full-service freight forwarder with 25 years in the business. The company has predominantly focused on serving their domestic clients and is continuing to grow their international segments, including their newest market in China.
Stevens Global Logistics Offers Full-Service Freight Operations
Stevens Global Logistics, headquartered out of Redondo Beach, California, is a traditional, full-service freight forwarder with 25 years in the business. The company has predominantly focused on serving their domestic clients and is continuing to grow their international segments, including their newest market in China. By putting customers in the forefront, Stevens Global Logistics stays on top of freight services to their worldwide customers.Along with intently caring for their customers, Stevens Global Logistics is conscious about the employees within their organization and hire through their network of contacts they have created through their experience in the industry. Further promoting the idea of hiring reliable employees, the company has not experienced any layoffs, even with the current turbulent economy. The company also prides themselves on steady business growth that has averaged 25 percent per year.

FULL-SERVICE OPTIONS

Stevens Global Logistics serves 25,000 communities with 140 agency field offices throughout the US via truck, air and sea transportation, while offering door-to-door service. The company is a Federal Maritime Commission (FMC) approved ocean-forwarding service and assists in internationally-specified documents necessary for export, such as Letters of Credit and Consular Invoices. Warehousing services are also available for larger companies.

Other services include air chartering from a wide range of aircrafts, along with asset recovery. According to the website, the company can handle a project of one system or an entire arrangement that calls for an entire building floor of space. The Stevens Global team can assist on the date a shipment should be packaged for transit, provide data in transit tracking for the end user via authorized web access, and same day to deferred services for any returns.

Procurement programs are also set in place for their clients who are looking to control their shipments transmit time and cost. A Standard Operating Procedure is established to ensure that all aspects of their service and transportation are controlled by the client, rather than the vendor. This program is also customized to each customer and gathers information about the vendor, freight costs, reference numbers and the delivery time and date.

Stevens Global Logistics specializes in transportations throughout the US, Canada and Puerto Rico, which requires special handling, including packages reaching 1,000 lbs. and/or are technological and fragile devices. Packages are carefully handled and include boxing and palletizing, disposal of packing material, padded van shipments if necessary, and other special handling options for floor protection or the use of hoists and cranes.

TECHNOLOGY ADVANCES

Stevens Global Logistics operates on a standard platform using Electronic Data Interchange (EDI) capabilities. Data compliance, data formatting, database development and real time data transmission is offered and their XML services provide translation and mapping components, unifying incompatible systems regardless of which format they are in.

Stevens Global Logistics recognized that their customers needed up-to-date and accurate air freight-related information as soon as it was made available, therefore creating SATCOM Enterprise. The Air Freight Business Management System uses the company’s proprietary software and multi-layer computer network to create a Virtual Private Network (VPN). The development supplies information regarding freight tracking, online communication with major airlines, EDI transactions and accounting systems.

The company has also developed customer tools that that can be accessed remotely from the user’s end. Customers can log into the website and refer to real time tracking of their shipments, Proof of Delivery reports, shipment status reports and billing statements.

CONTINUOUS IMPROVEMENT

In staying with the Certified Cargo Screening Program (CCSP), Stevens Global Logistics works closely with their customers to deliver products according to the Transportation Security Administration’s (TSA) standards. One hundred percent of all cargo moving on a narrow-body commercial aircraft will be screened prior to the acceptance by the airline and 100 percent of all cargo moving on a wide-narrow commercial aircrafts will be screened prior to the acceptance by the airline. The company has notified their customers of all of the changes and is cooperating with airlines and customers to make the transition simple and make sure that no delays take place during the screening process.

The CCSP will allow businesses to screen cargo where it is packaged, avoid screening delays at the airport, maintain in-house packaging integrity, and build bulk configurations to save on costs. The Program is supported by the air freight and carrier industries, allows businesses to choose the most effective model for their needs, and offers the best practices from global supply chains.

Stevens Global Logistics is accredited from the Los Angeles International (LAX) Airport and believe it to assist the company in future shipments. Along with other quality control programs, the company continues to strive for the utmost in customer satisfaction.
 
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